Important Update:

To keep our customers and colleagues safe in response to COVID-19, branch hours may vary by state and region. Check below for your local branch hours. We encourage the use of online and mobile banking, and ATMs.

Citizens Bank

Springfield Island Pond

20 Island Pond Rd Springfield, MA 01118 US

(413) 781-3330

Contact Us

10:00 AM - 3:00 PM

9:00 AM - 12:00 PM

Lobby Closed Today

10:00 AM - 3:00 PM

9:00 AM - 12:00 PM

Lobby Closed Today

Lobby Hours

Monday	10:00 AM - 3:00 PM
Tuesday	10:00 AM - 3:00 PM
Wednesday	10:00 AM - 3:00 PM
Thursday	10:00 AM - 3:00 PM
Friday	10:00 AM - 3:00 PM
Saturday	9:00 AM - 12:00 PM
Sunday	Closed

Lobby Hours

Monday	10:00 AM - 3:00 PM
Tuesday	10:00 AM - 3:00 PM
Wednesday	10:00 AM - 3:00 PM
Thursday	10:00 AM - 3:00 PM
Friday	10:00 AM - 3:00 PM
Saturday	9:00 AM - 12:00 PM
Sunday	Closed

9:00 AM - 4:00 PM

9:00 AM - 12:00 PM

Drive-Up Closed Today

9:00 AM - 4:00 PM

9:00 AM - 12:00 PM

Drive-Up Closed Today

Drive Up Hours

Monday	9:00 AM - 4:00 PM
Tuesday	9:00 AM - 4:00 PM
Wednesday	9:00 AM - 4:00 PM
Thursday	9:00 AM - 4:00 PM
Friday	9:00 AM - 4:00 PM
Saturday	9:00 AM - 12:00 PM
Sunday	Closed

Drive Up Hours

Monday	9:00 AM - 4:00 PM
Tuesday	9:00 AM - 4:00 PM
Wednesday	9:00 AM - 4:00 PM
Thursday	9:00 AM - 4:00 PM
Friday	9:00 AM - 4:00 PM
Saturday	9:00 AM - 12:00 PM
Sunday	Closed

View Nearby Locations

About the Citizens Bank Springfield Island Pond location

Visit our Springfield, MA, branch at 20 Island Pond Rd, or call us at (413) 781-3330, and Ask a Citizen about any of our products - checking and savings accounts, home borrowing solutions, student loans, credit cards, personal loans, and more. At Citizens Bank, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way, or any other question about money, don’t keep it to yourself. Ask one of our bankers - Ask a Citizen – at a branch location near you.