Skip to content
Return to Nav
Important Update:
In a continued effort to keep our colleagues and customers safe in response to COVID-19, we’re implementing some temporary changes to our branch hours and practices:

  • Branch hours across the network will be: Mon – Fri 10 am to 3 pm & Sat 9 am to 12 pm (for those typically open)
  • Branch lobbies will only be open by appointment and limited to two customers at a time
  • All drive-ups will remain open
  • In-store branches will install a plexiglass “teller window” and will service one customer at a time while adhering to social distancing protocols; bankers will be available by appointment only
We encourage the use of ATMs and online and mobile banking.

Citizens Bank
Downtown

About the Citizens Bank Downtown location

Visit our Ludlow, MA, branch at 33 Center St, or call us at (413) 589-0111, and Ask a Citizen about any of our products - checking and savings accounts, home borrowing solutions, student loans, credit cards, personal loans, and more. At Citizens Bank, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way, or any other question about money, don’t keep it to yourself. Ask one of our bankers - Ask a Citizen – at a branch location near you.
Download the Citizens Bank Mobile App1

Nearby Citizens Bank Branches

1600 Boston Post Rd Springfield, MA 01129 US
(413) 543-0093(413) 543-0093
Lobby 
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
9:00 AM - 12:00 PM
Closed Today
No Drive-Up
3.67 miles from this location
455 Main St Wilbraham, MA 01095 US
(413) 596-6841(413) 596-6841
Lobby 
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
9:00 AM - 12:00 PM
Closed Today
Drive-Up 
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
9:00 AM - 12:00 PM
Closed Today
415 Cooley St Springfield, MA 01128 US
(413) 782-2733(413) 782-2733
Lobby 
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
9:00 AM - 12:00 PM
Closed Today
No Drive-Up