Skip to content
Return to Nav
Important Update:
In a continued effort to keep our colleagues and customers safe in response to COVID-19, we’re implementing some temporary changes to our branch hours and practices:

  • Branch hours across the network will be: Mon – Fri 10 am to 3 pm & Sat 9 am to 12 pm (for those typically open)
  • Branch lobbies will only be open by appointment and limited to two customers at a time
  • All drive-ups will remain open
  • In-store branches will install a plexiglass “teller window” and will service one customer at a time while adhering to social distancing protocols; bankers will be available by appointment only
We encourage the use of ATMs and online and mobile banking.

Citizens Bank
Locations
15 Branches in Boston

1355 Washington St Boston, MA 02118 US
(617) 422-8240(617) 422-8240
Lobby 
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
9:00 AM - 12:00 PM
Closed Today
No Drive-Up
1628 Tremont St Boston, MA 02120 US
(617) 566-8076(617) 566-8076
Lobby 
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
9:00 AM - 12:00 PM
Closed Today
No Drive-Up
28 State St Boston, MA 02109 US
(617) 725-5900(617) 725-5900
Lobby 
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
Closed Today
Closed Today
No Drive-Up
315 Hanover St Boston, MA 02113 US
(617) 422-8415(617) 422-8415
Lobby 
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
9:00 AM - 12:00 PM
Closed Today
No Drive-Up
40 Summer St Boston, MA 02110 US
(617) 422-8383(617) 422-8383
Lobby 
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
Closed Today
Closed Today
No Drive-Up
426 Boylston St Boston, MA 02116 US
(617) 267-8841(617) 267-8841
Lobby 
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
Closed Today
Closed Today
No Drive-Up
435 Brookline Ave Boston, MA 02215 US
(617) 277-5813(617) 277-5813
Lobby 
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
Closed Today
Closed Today
No Drive-Up
560 Commonwealth Ave Boston, MA 02215 US
(617) 551-6158(617) 551-6158
Lobby 
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
9:00 AM - 12:00 PM
Closed Today
No Drive-Up
580 Washington St Boston, MA 02111 US
(617) 292-4889(617) 292-4889
Lobby 
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
Closed Today
Closed Today
No Drive-Up
607 Boylston St Boston, MA 02116 US
(617) 247-0782(617) 247-0782
Lobby 
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
9:00 AM - 12:00 PM
Closed Today
No Drive-Up
73 Tremont St Boston, MA 02108 US
(617) 422-8295(617) 422-8295
Lobby 
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
Closed Today
Closed Today
No Drive-Up
77 Franklin St Boston, MA 02110 US
(617) 551-6153(617) 551-6153
Lobby 
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
Closed Today
Closed Today
No Drive-Up
771 Commonwealth Ave Boston, MA 02215 US
(617) 927-2223(617) 927-2223
Lobby 
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
Closed Today
Closed Today
No Drive-Up
99 High Street Boston, MA 02110 US
(617) 850-1901(617) 850-1901
Lobby 
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
Closed Today
Closed Today
No Drive-Up
One Financial Ctr Boston, MA 02111 US
(617) 423-0900(617) 423-0900
Lobby 
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
Closed Today
Closed Today
No Drive-Up