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Important Update:
In a continued effort to keep our colleagues and customers safe in response to COVID-19, we’re implementing some temporary changes to our branch hours and practices:

  • Branch hours across the network will be: Mon – Fri 10 am to 3 pm & Sat 9 am to 12 pm (for those typically open)
  • Branch lobbies will only be open by appointment and limited to two customers at a time
  • All drive-ups will remain open
  • In-store branches will install a plexiglass “teller window” and will service one customer at a time while adhering to social distancing protocols; bankers will be available by appointment only
We encourage the use of ATMs and online and mobile banking.

Citizens Bank
Cooley Stop & Shop

About the Citizens Bank Cooley Stop & Shop location

Visit our Springfield, MA, branch at 415 Cooley St, or call us at (413) 782-2733, and Ask a Citizen about any of our products - checking and savings accounts, home borrowing solutions, student loans, credit cards, personal loans, and more. At Citizens Bank, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way, or any other question about money, don’t keep it to yourself. Ask one of our bankers - Ask a Citizen – at a branch location near you.
Download the Citizens Bank Mobile App1

Nearby Citizens Bank Branches

470 N Main St East Longmeadow, MA 01028 US
(413) 525-8159(413) 525-8159
Lobby 
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
9:00 AM - 12:00 PM
Closed Today
No Drive-Up
2.73 miles from this location
20 Island Pond Rd Springfield, MA 01118 US
(413) 781-3330(413) 781-3330
Lobby 
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
9:00 AM - 12:00 PM
Closed Today
Drive-Up 
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
9:00 AM - 12:00 PM
Closed Today
1600 Boston Post Rd Springfield, MA 01129 US
(413) 543-0093(413) 543-0093
Lobby 
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
10:00 AM - 3:00 PM
9:00 AM - 12:00 PM
Closed Today
No Drive-Up